If you are a new customer and want to know a little bit more about how much you might pay for our convenient delivery services, you can find out with our guide below. Please note, these are our standard delivery charges - your individual delivery charge will be presented at checkout each time you place an order.
Jacamo Unlimited £9.95 Unlimited Next Day Delivery for 1 year.
Terms & Conditions
Jacamo Unlimited gives you unlimited next day, nominated day or click & collect delivery for £9.95 for 12 months.
If your order includes a product to which supplementary delivery charge applies, you will still be charged for these. Where supplementary delivery charges apply these are clearly detailed on the product pages and in your shopping basket prior to placing your order.
This offer is only available to individuals residing in the UK and for delivery to UK addresses. You must have a registered Jacamo account and be logged in to your account to take advantage of this offer.
You can purchase this offer on the internet but you cannot purchase it over the telephone. However, once purchased you can use it when shopping online or over the phone.
By purchasing Jacamo Unlimited you expressly accept that we will start to provide you with the benefits of Jacamo Unlimited from the date of purchase. You may cancel Jacamo Unlimited at any time within 14 days from the date of purchase by contacting us on 0345 071 9018. If you
have not placed any orders with us during this period, we will issue you a full refund. However, if you or anyone authorised by you to use your account has placed an order during this period, we will issue you a prorated refund.
All orders placed are subject to our standard terms and conditions and standard delivery timescales.
Your Jacamo Unlimited purchase is subject to acceptance by Jacamo. We reserve the right to amend the Jacamo Unlimited terms and conditions at our discretion and we will inform you of any significant changes.
Next Day Delivery £3.99Order before 10pm*
Order before 10pm and get your items delivered the next day to an address of your choice*
*If this option is available to you we'll let you know during checkout. Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed or late delivery. This option is only available if you live in an area covered by our courier.
Nominated Delivery £3.99Choose a day to suit your schedule
Want to know when your parcel will arrive? State your desired delivery day and get your items delivered to an address of your choice.*
*If this option is available to you we'll let you know during checkout. Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier. The order cut off time is calculated for you when you enter the checkout.
Click & Collect MyHERMES PARCELSHOP – FREE FREE Click & Collect available on orders over £40
Free Click and Collect to Hermes parcel shops when you shop online, for orders over £40*
Find out more »
Have your parcel delivered to one of 5000 myHermes ParcelShops in the UK, they're open typically 7am to 10pm, 7 days a week, so you can visit when convenient to you. Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs,
losses or any other expenses due to failed or late delivery. Please bring the PIN relating to your parcel and photographic ID (such as passport or drivers licence) when you call to collect. Free delivery to Parcelshops may be available for orders over £40 but some items may not be suitable for delivery this way, such as large items. If this option is available to you we'll let you know during checkout.
Click here to Find your nearest myHermes ParcelShop »
Supplementary Charges For the bigger items
Sometimes, our larger, more expensive items may incur an extra delivery charge. These items will be clearly marked with the supplementary delivery charge. This supplementary charge is to help us cover the cost of us having to get more handy men to deliver your parcel to you. We try to keep the cost as low as possible.
At the Post OfficeDrop off at your local branch
Tape the Royal Mail returns label securely on your parcel and return to your nearest Post Office.
By CourierArranged at your convenience
There are 3 ways you can arrange a courier to collect your returns;
- 1. Arrange a collection via our website – log in and click on ‘my account’ then ‘arrange a return’ and follow the instructions
- 2. Telephone our Enquiry Line and follow the simple steps.
- 3. Call the courier directly if their number was left with your parcel
VIA myHERMES PARCELSHOP Open 7 days a week
myHermes ParcelShops are open early morning to late at night, 7 days a week. Take your securely sealed parcel complete with returns address clearly displayed and drop off at your nearest myHermes ParcelShop.
Find your nearest myHermes ParcelShop »
Find out more about Hermes Parcel Shops »
InPost 24/7 Parcel Lockers
Return goods any time of the day or night
Return your parcel through a national network of fully automated parcel lockers that are available 24/7. Simply print a label, attach it to your parcel and drop it off at your preferred locker at a time that suits you.
To find your nearest InPost Parcel Locker, print your returns label & track your parcel visit our page here.
For more information about how to return, please watch our handy video here
Terms & Conditions
We will replace or refund most goods provided they are returned to us within 28 days of receipt complete, unused, in their original packaging and with any security tags intact. This Returns Policy does not apply to some goods or may apply only if certain conditions are met. These goods are identified on the product page and any such conditions are set out there. If you return goods outside the scope of the Returns Policy and you have not exercised your legal right to cancel, we reserve the right to return the goods to you at your cost or to accept their return subject to making a deduction for any loss in value of the goods arising from your handling of them and a charge to cover our processing cost. Your statutory rights remain unaffected by this policy.