Customer reviews
Samsung Galaxy Watch 7 40mm LTE - Cream
All reviews (35)
Shocking battery life
I had and loved my previous Samsung galaxy watch for 7years. I use to charge it once a week but the time has come and I had to upg...Samsung UK
CX|Replied Tuesday 17th Jun 2025
We are sad to see you are having issues with your Watch7, Marzena.
With the 300 mAh battery, we know you can get up to 40 hours of usage time with Always On Display disabled. We have some useful tips to help you get the most out of the battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/
We know you'll be getting the ultimate experience after these steps, however, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung SupportSamsung is going down on product quality badly
I was sent a used watch bottom of it was dirty as used on someone's wrist. Has a mark on side of the screen too. Had no film on sc...Samsung UK
CX|Replied Friday 29th Aug 2025
We are disheartened to see you have received your watch in the way you have. All of our products sent by us are sent out in perfect condition.
We can assure you that our colleagues will look into this thoroughly and get the best outcome for you, we have online contact options where you can send us the pictures for you to investigate this further. We'd recommend contacting our Support Teams again, and you can find all the contact details and opening hours you need here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung SupportPoor Battery life
Most disappointing purchase I have made, the battery is shocking doesn't even last 1 day and if you use it like a smart watch is f...Poor Battery Life
I would absolutely love this and easily give it a 5 star IF ths battery lasted more then 8 hours 🙄 Had it less then 2 months and ...Upgraded from Watch 6
I recently upgraded from Watch 6, and while the experience has been mostly positive, there are a few issues I’ve encountered.
Bat...Samsung UK
CX|Replied Sunday 19th Jan 2025
Thank you for taking the time to share your feedback with us. We are pleased to see those four stars and learn how pleased you are overall with your new Galaxy Watch7.
Your watch will be self adapting to ensure the best battery performance possible, however, you can help get the most time from a single charge by following steps provided here: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch
With network connectivity issues, we do recommend contacting your network provider who can activate the eSIM. If this isn't possible at the time, they can provide you with information on why this is the case.
If you are having issues restoring data, please do not hesitate get in touch with our experts directly, who can investigate and ensure you get the solution you need. All our contact methods and operating hours can be found here: https://www.samsung.com/uk/support/contact/
After following the above advice, we are certain you will achieve that five star feeling, however, to ensure you watch is not only working perfectly, but to also comfortable to wear, we recommend looking at other strap options available. We sell a range of different styles and fabrics on our website here: https://www.samsung.com/uk/mobile-accessories/watch-straps/?wearables+galaxy-watch7 However, you can also find a number of other varieties online from reputable third-party retailers, so we recommend shopping around to find the perfect one! ^CR at Samsung Support
We are committed to authentic customer feedback on our products. Our reviews are moderated and verified as authentic by our independent third party, Bazaarvoice.
Bazaarvoice Authentication Policy