
Customer reviews
Samsung UE43U8020FKXXU 43in Crystal UHD 4K Smart TV
All reviews (43)
Great picture quality & sound
Great picture quality & sound. Menu takes a bi5 of getting used to and one thing it won’t let us do is move channels (the regiona...Samsung UK
CX|Replied Sunday 18th Jan
Fantastic to see that you are enjoying your U8020F TV! The incredible 4K resolution combines with crystal clear sound to provide you with the perfect immersive viewing experience.
The availability of the option to move channels differs varying on location, so it may be the case that it isn't available within your region. In that case, using the Favourites list is the best way forward. Thank you for sharing your enthusiasm for this feature, we will certainly take this feedback onboard to inform the continuous improvement of our devices. ^SK at Samsung SupportSuper powered AI
Clarity of pictures. Smooth navigation of apps and channels...good sound quality.Good price point, a bit chunky, satisfactory res
[This review was collected as part of a promotion.] Good price point for a reliable Samsung product. Unfortunately a bit chunky al...Samsung UK
CX|Replied Friday 19th Sep 2025
Thanks for the great review and for sharing your feedback with us!
Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung SupportExcellent product and value for money
[This review was collected as part of a promotion.] Purchased replacement TV due to my old 40" Samsung 40M5000 no longer having pi...Samsung UK
CX|Replied Tuesday 24th Mar
It is amazing to see you are loving your spectacular Crystal UHD 4K Smart TV. With the incredible 4K Resolution display, your viewing experience will be taken to new heights, and we cannot wait for you to enjoy this for years to come! ^LB at Samsung Support65 inch 4k - awesome
The ability to select any programme on any connected device including Sky, AppleTV, Netflix and Amazon to name but few is a massiv...Samsung UK
CX|Replied Tuesday 9th Sep 2025
Thank you for the love and for sharing your superb experience with us, David; your words put a smile on our faces. ^KF at Samsung SupportWe are committed to authentic customer feedback on our products. Our reviews are moderated and verified as authentic by our independent third party, Bazaarvoice.
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